Billing & Collection Policy
Page last updated: October 30, 2020
- All Unit owners/occupants are bound to pay all the assessments on the dates they fall due, which is every 30th day of the current bill month . In the event of non-payment for association dues, a penalty charge of two percent (2%) per month of the amount due will be assessed.
-
The Condominium Corporation sends out up to two (2) reminder letters to overdue accounts before it
endorsed to legal counsel, as follows:
a. The First Reminder Letter shall be sent to the unit owner's mailbox and to the email address/preferred address every 7th day of the succeeding bill month. It shall contain a reminder that the unit owner is given a seven (7) days from receipt of the letter within which to settle payment inclusive of the two percent (2%) penalty. In the event that the unit owner fails to settle payment despite receipt of the letter, a Second Reminder Letter shall be issued.
b. The Second Reminder Letter shall be issued every 14th day of the succeeding bill month, if no payment had been made by the unit owner after receipt of the First Reminder Letter. It shall contain a reminder that the unit owner is given a period of seven (7) days from receipt of the letter within which to settle payment inclusive of the two percent (2%) penalty. It shall include a warning to the unit owner that failure to pay within the period provided shall constrain the Condominium Corporation to take effect the remedies in the Amended Master Deed with Declaration of Restrictions of Sun Residences Article II Master Deed, Section 13.11 (a), (b), (c), (d), (e), (f) and to endorse the account to its legal counsel for appropriate action.
- Notice of assessments, reminder letters, demand letters and other correspondence or communicatjon from the Condominium Corporation to the unit owner shall be sent to the unit owner's mailbox and to the email address registered by the unit owner with the Condominium Corporation. In case of any change of address or in the event the unit owner wishes to receive the notice of assessment in a place other than the said mailbox and email address, it shall be the responsibility of the unit owner to notify the Condominium Corporation of such change or preference at least seven (7) days before the scheduled release of the assessment. The unit owner shall shoulder the corresponding mail charge depending on the location of the preferred address. Otherwise, shall be understood that the notice of assessment, reminder letter, demand letter or other communication shall still be sent at the mailbox and email address of the unit owner. It is hereby understood that the date of sending of the applicable notice, letter or correpondence to the unit owner's mailbox and to the email address/preferred address of the unit owner shall also be construed as the date of receipt by the unit owner.
- When the account is twenty one (21) days overdue, the First Demand Letter shall be sent to unit owner/tenant.
- When the account reaches thirty (30) days overdue, the Last and Final Demand Letter will be issued by the Condominium Corporation's legal counsel.
- If the unit owner still fails to settle his account for sixty (60) days or over, after his/her receipt of the two (2) reminder letters and the two (2) demand letters, a Disconnection Notice shall be issued by the Condominium Corporation. The Notice shall contains a warning that the Condominium Corporation shall be constrained to disconnect his/her utilities and withhold his/her security and maintenance services, which shall be effected anytime after three (3) days from the receipt of the letter . The Notice shall likewise contain a warning that the Condominium Corporation may resort to a possible legal action in the event of non-payment.
- Upon disconnection, no services may be rendered to delinquent owners to their lessees by the Administration office, maintenance men, and security guards.
| Distribution of Statement | Due Date | First Reminder Letter | Second Reminder Letter | First Legal Notice | Second Legal Notice | Disconnection Letter |
|---|---|---|---|---|---|---|
| 15th day of the month |
Every 30th of the month
---------- Late payment shall bear penalty equivalent to 2% per month. |
7th of the succeeding bill month
---------- It shall contain a reminder that the unit owner is given a period of seven (7) days from receipt of the letter within which to settle payment inclusive of the penalty. |
Every 14th of succeeding bill month
---------- It shall contain a reminder that the unit owner is given a period of seven (7) days from receipt of the letter within which to settle payment inclusive of the 2% penalty. |
The account is twenty one (21) days
overdue
---------- First demand letter. |
The account reaches thirty (30)
days overdue
---------- Last and final demand. |
The account reaches sixty (60) days
overdue
---------- Shall be issued by the Condo Corp's legal counsel and sent to delinquent accounts. The Notice shall contain a warning that the Condo Corp shall be constrained to disconnect his/her utilities and withhold his/her security and maintenance services, which shall be effected any time after three (3) days from receipt of the letter. The Notice shall likewise contain a warning that the Condo Corp may resort to a possible legal action in the event of non-payment. |
| Cut Off Date | Distribution of Billing | Due Date | Disconnection Notice | Actual Disconnection | Reconnection |
|---|---|---|---|---|---|
| 10th day of every month |
15th day of the month
or Succeeding day if date falls on a Holiday or Sunday |
30th day of the month
or Succeeding day if date falls on a Holiday or Sunday |
1st day of the succeeding month
or Succeeding day if date falls on a Holiday or Sunday |
4th day of the succeeding month
(9:00AM - 6:00PM) or Succeeding day if date falls on a Holiday or Sunday |
Upon full settlement of reconnection fee or PhP 1,000.00 and outstanding balance if unit |